Now Accepting New Clients

Finding
Solutions,
Inc.

Rooted in Culture.
Guided by Strength.
Focused on Healing.

Compassionate, culturally grounded therapy for adolescents, adults, couples, and families.
Available in English and Spanish.

20+ Years
in Practice Since 2004
🌿
Telehealth
Secure & Convenient
6 States
NC · SC · GA · PA · VT + VA Pending
Our Purpose. Your Healing.Our Commitment. Your Growth.Serving NC · SC · GA · PA · VTHIPAA-Compliant 🔒 Telehealth
Melba Cordero
20+
Years of
Service
Meet Your Therapist

Melba Cordero,
MS, LCMHC-S, LCASA

Since 2004, Melba Cordero has dedicated her career to helping individuals, couples, and families heal and thrive. As a bilingual therapist fluent in English and Spanish, she brings a rare combination of clinical expertise and deep cultural understanding to every session.

As a Clinical Supervisor and Nurse Practitioner Student Preceptor, Melba is committed to developing the next generation of mental health professionals.

Her practice is grounded in the belief that healing begins when you feel truly seen, heard, and respected — in your language, in your culture, at your pace.

  • Licensed Clinical Mental Health Counselor Supervisor
  • Licensed Clinical Addictions Specialist Associate
  • Gottman Method Trained
  • EMDR Trained Therapist
  • Trauma-Focused CBT Certified
  • NP Student Preceptor
  • Clinical Supervisor
  • Bilingual: English & Spanish
Book a Free Consultation
Our Foundation

Purpose. Vision. Values.

🌱
Our Mission

To provide behavioral health services that are effective, culturally grounded, and delivered in the client's primary language — incorporating their strengths and resources to assist in healing and overcoming life's challenges.

🌟
Our Vision

To be a trusted leader in culturally responsive mental health care, creating a world where individuals, couples, and families feel seen, empowered, and equipped to build resilient and meaningful lives.

🤝
Our Commitment

Every client who walks through our virtual door receives care that honors their identity, respects their journey, and meets them exactly where they are — with compassion, professionalism, and purpose.

💛Compassion— We lead with empathy and kindness
🌍Culture— We honor diversity and lived experience
🤝Collaboration— We work together toward your goals
⚖️Integrity— We uphold honesty and professionalism
🌿Growth— We believe in healing and transformation
Specialized Areas of Care

Services Tailored
to Your Healing

Compassionate, culturally responsive services for individuals, couples, and families — available entirely via secure telehealth.

🧠
Individual Therapy

Support for anxiety, depression, trauma, stress, self-esteem challenges, life transitions, and personal growth. Every session is tailored to your unique story and goals.

AnxietyDepressionTraumaLife Transitions
💑
Couples Counseling

Using the evidence-based Gottman Method to help couples strengthen communication, rebuild trust, deepen connection, and navigate challenges together.

Gottman MethodCommunicationTrust
👨‍👩‍👧
Family Therapy

Supporting families in improving communication, strengthening relationships, and creating healthier connections — honoring each member's unique perspective.

CommunicationRelationshipsHealing
🌸
Eating Disorder Recovery

Compassionate, specialized support for adolescents and adults navigating eating disorders, body image concerns, and the path to recovery.

AdolescentsAdultsBody Image
📋
Immigration Evaluations

Professional mental health evaluations for immigration cases, completed with cultural sensitivity, clinical expertise, and deep compassion for the client's journey.

Immigration EvalsBilingualCulturally Sensitive
🎓
Clinical Supervision

Providing individual and group supervision for associate-licensed clinicians pursuing their LCMHC in North Carolina. Collaborative, strengths-based mentorship grounded in evidence-based practice and cultural responsiveness.

LCMHC AssociatesNC LicensureMentorship
How We Work Together

Your Healing,
Your Pace

Therapy at Finding Solutions is not one-size-fits-all. Every client brings a unique story, set of strengths, and lived experience. Our approach is collaborative, strengths-based, and deeply rooted in cultural humility.

EMDRGottman MethodTF-CBTCBTTrauma-InformedStrengths-BasedCulturally ResponsiveLGBTQIA+ Affirming

"Healing begins when you feel truly seen, heard, and respected — in your language, in your culture, at your pace."

  • 01
    Free Consultation
    A no-pressure conversation to explore your needs, answer questions, and see if we're the right fit for your healing journey.
  • 02
    Personalized Care Plan
    Together we identify your goals and create a tailored approach using evidence-based methods that honor your culture and identity.
  • 03
    Ongoing Support
    Consistent, compassionate sessions via secure telehealth — at a pace and schedule that works for your life.
  • 04
    Grow & Thrive
    Build resilience, develop lasting skills, and experience meaningful, lasting change in your life and relationships.
Licensure & Service Areas

States We Serve

All services are delivered via secure telehealth. Melba is licensed or registered in the following states.

🌲
North Carolina
LCMHC-S · LCAS-A
S8327LCAS-30731

NC Board of Licensed Clinical Mental Health Counselors (NCBLCMHC)

Licensed Clinical Mental Health Counselor Supervisor and Licensed Clinical Addictions Specialist Associate.

🌴
South Carolina
Telehealth Counselor Registration
Credential #492

SC Board of Examiners for Licensure of Professional Counselors (LLR)

Authorized to provide telehealth counseling services in South Carolina.

🍑
Georgia
Licensed Professional Counselor (LPC)
LPC016778

GA Composite Board of Professional Counselors, Social Workers & MFTs

Licensed Professional Counselor authorized to provide professional counseling services in Georgia.

🔔
Pennsylvania
Licensed Professional Counselor (LPC)
PC020215

PA State Board of Social Workers, Marriage & Family Therapists and Professional Counselors

Licensed Professional Counselor authorized to provide professional counseling services in Pennsylvania.

🍁
Vermont
LCMHC — Interim Telehealth Registration
068.0135252TELE

Vermont Board of Allied Mental Health Practitioners

Authorized to provide telehealth counseling services to clients in Vermont. License ID: LI-654773, expires June 30, 2027.

Virginia
LPC — Pending

Virginia Board of Counseling

Application submitted to the Virginia Board of Counseling. Services not yet available in Virginia.

License Pending
Insurance & Payment

We Work With
Your Insurance

🔵
Blue Cross Blue Shield
BCBS Plans
🟢
Aetna
Most Aetna Plans
🟣
Cigna
Cigna/Evernorth
🟠
Carelon
Behavioral Health
💼
EAP Plans
Employee Assistance
💳
Self-Pay
Private Pay Available
🧾
Superbills
Out-of-Network
Other Plans
Contact Us to Verify
ℹ️

Insurance availability varies by state. Please contact us before your first appointment to verify your coverage. We're happy to help you understand your benefits and payment options — no question is too small.

Common Questions

Frequently Asked
Questions

Yes — all services are provided through a secure, HIPAA-compliant telehealth platform. You can attend sessions from the comfort and privacy of your own space, wherever you are in our licensed states.

Yes. We currently accept BCBS, Aetna, Cigna, Carelon, and EAP plans. Insurance availability varies by state. Please contact us to verify your specific coverage before scheduling.

Absolutely. Therapy is fully available in both English and Spanish. Melba is a fluent bilingual therapist who is committed to providing care in your primary language.

Yes. Melba has extensive clinical experience working with adolescents and adults experiencing eating disorders, disordered eating, and body image concerns. She provides compassionate, specialized support throughout recovery.

Yes. Immigration mental health evaluations are available for qualifying cases. These are completed with cultural sensitivity, clinical expertise, and compassion for the client's unique situation and journey.

Yes, fully and proudly. Finding Solutions is an LGBTQIA+ affirming practice. All identities, orientations, and expressions are welcomed, respected, and celebrated.

Simply reach out via the contact form or phone. We'll schedule a free consultation to discuss your needs, answer any questions, and determine the best path forward for you.

Ready to Begin Your Healing Journey?

Reach out today for a free consultation. There's no pressure — just a warm conversation to explore how we can support you.

Monday – WednesdayBy Appointment
Thursday9:00 AM – 5:00 PM
FridayBy Appointment
Saturday – SundayClosed
Book a Free Consultation
Get In Touch

Start Your Healing
Journey Today

Whether you're ready to schedule or just have questions, we're here. Reach out and take that first, courageous step.

📠
Fax(980) 206-0233
📮
Mailing AddressP.O. Box 1704, Concord, NC 28026
🌐
LanguagesEnglish · Español
🔒
Telehealth PlatformHIPAA-Compliant & Secure
⚖️

Your Right to a Good Faith Estimate

Under the No Surprises Act (45 CFR §149.610), you have the right to receive a Good Faith Estimate of expected costs before your first appointment. View our Good Faith Estimate & fee schedule →

Book a Free Consultation

This form is for general inquiries only. Please do not share emergency or crisis information here. If you are in crisis, call 988 (Suicide & Crisis Lifeline) or 911.

Finding Solutions, Inc.
Finding Solutions, Inc.

Rooted in Culture. Guided by Strength. Focused on Healing.
Culturally responsive telehealth counseling for individuals, couples & families.

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Practice

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© 2026 Finding Solutions, Inc. (Counseling and Consulting Services) — All Rights Reserved.
Licensed in NC · SC · GA · PA · VT